Privacy Policy

This Privacy Policy (the “Policy”) is provided by Click Media GmbH (Click Media LLC) (the “Company”, “we”, “us” and “our”) and illustrates our privacy practices and procedures that apply during the use of our website (the “Website”). This Policy does not cover applicable privacy matters relevant to our products and services other than the Website itself.

The Company respects your privacy and is committed to handling your personal data with transparency and integrity. Below we have included details on the ways your personal information is collected and used during the landing on our website and other useful information regarding the collection of information, transferring of information to third parties, etc.

What information do we collect?

If you decide to complete our online contact form available on the “Contact Us” section here or at the bottom of our homepage, we will require you to provide us with the most recent, up to date and correct details, such as the following:

  • Full name (for Physical Persons) or Company Name (for Legal Entities);
  • Email address;
  • Phone number;
  • Etc.;

We note that it is not mandatory by law to provide the Company with your personal details. However, if you provide false, incorrect, outdated information, or partial information, it may affect our ability to answer your enquiry. When you provide the Company with the personal details of another person, the Company will consider you as his representative and thus warrant that you receive the other person’s explicit written consent to provide these details to the Company on his behalf and use them according to this Policy.

The Company may collect information pertaining to your activity on the Website, including information or content that you have read, your session durations, the web pages you visited, services that seem of your interest, the location of your computer, and the Internet Protocol (IP) address through which you had access to the Website, etc.

Additionally, the Company may collect or use the services or/and assistance of third parties to collect and analyse anonymous, statistical, or aggregative information related to the use of the Website. Please refer to section 5 below for more information.

How do we use information collected?

The Company will store any details you provide and the information we collect about your activity on the Website in our database. The collected information will be used in accordance with this Policy and any applicable law. We use information about your activities on the Website in a way that helps us to upgrade the quality of our products and services offered. This will help us to align visitors’ expectations with new or modified content that fulfills their expectations.

Overall, the majority of information collected by the Company for the purpose of this Policy may be used as follows:

  • to assist in the development and upgrade of the website or/and products/services depicted therein;
  • to conduct research or/and surveys or/and other similar activities related to products and services development;
  • to analyse and provide statistical information to third parties. This information will not identify you personally;
  • to contact you occasionally, either by the Company or by anyone on our behalf e.g., sending email messages and information related to our services and products;
  • to any other purpose specified in this Policy or in the Website’s Terms & Conditions.

Does the Company share/transfer information to third parties? 

Yes, the Company may share/transfer information with third parties. It is noted that the Company retains the right to share or/and transfer personal information collected in line with this Policy, with others. “Others” may include service providers that assist the Company in operating, maintaining, and enhancing its website or/and facilitate our communications with you via email or/and other means. We may also share your personal information with entities that are part of our wider corporate group. This may include entities that are under the Company’s control (directly or indirectly) and vice versa. The Company clarifies that the usage of transferred information by third parties must comply with the Policy.

Further to the above, the Company reserves the right to share collected information with authorities, attorneys, courts, and other relevant third parties in case of any violation of the applicable law, in any kind of abuse considering your rights to use the Website, in any case of dispute, or legal proceeding of any kind involving you with respect to the Website. The sharing of such information will be processed based on the Company’s belief that such a request is necessary or justified.

In any case other than the above, your personal information will be shared with third parties only if you provide your explicit prior consent.

How are you able to access, update or delete your personal information?

You can contact us at any time and request us to access, delete, change, or update any Personal Information submitted by you that you consider is incorrect. Moreover, you can request the Company to cease any further use of your personal information or to stop the use of or sharing your personal information with third parties. At any time, you can ask the Company to remove your personal information.

Please note that unless you instruct us otherwise, we will retain the information we collect for as long as needed to provide the services and to comply with our legal obligations, resolve disputes, and enforce our agreements. It is noted that any requests for deletion of personal data are subject to any other legal obligation that may require us to retain the information it will not process.

The Company reserves the right to correct, update, or remove incomplete or inaccurate information, at any time and at our own discretion. In the case that you are not satisfied with the way that the Company handled your personal information, you can submit your enquiry or/and complaint directly at [email protected].

After submitting your complaint to the Company, if you believe that: i) our reply is not satisfactory or ii) there is a belief that we are collecting or processing your Personal Information not in accordance with the laws, you can complain to the applicable data protection authority.

Does the Company use Cookies and other trackers?

We use different cookies and other types of trackers to store and collect data in the form of statistical information about the usage of our Website. The Cookies are text files stored by the browser on your equipment’s hard drive. They send information stored on them back to our web server when you access our Website. These cookies enable us to be able to incorporate personal settings and load the visitors’ personal preferences to improve your experience. In line with the above, the Company uses cookies and other trackers for analytics purposes.  The visitor is free to block, disable, delete, and adjust cookies settings via its browser.

Is this Policy subject to changes? 

We may make changes to this Policy from time to time and it is important that you check our website for any updates. Any personal information we hold will be governed by this Policy. You agree to be bound by all changes made in the terms of this Policy. Continuing to use the Website will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Website.

How can I contact the Company?

In case you have any enquiries or comments please feel free to contact us at: [email protected] or via our online contact form available on our website.